Refund policy
Right of Withdrawal
Under applicable consumer regulations, you have 14 days from the date of delivery to exercise your right of withdrawal and return any item.
Return Process
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You must contact our customer support team first at foundex.eu@gmail.com or through our contact form prior to sending any item back.
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The precise return shipping address will be provided to you via email upon request.
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Accessories must be returned unused, undamaged, complete, and in their original packaging.
Shipping Fees
Return shipping costs are paid by the customer.
Refunds
Upon receipt and inspection of the returned package, your refund will be processed to your original payment method within 14 days.